Communicating in a Crisis Situation

• Training

Crisis communication training sessions for all DALKIA spokespersons. Training with an Acte Sept consultant on journalistic perspective, crafting the key message, and mastering nonverbal communication. Practical exercises with a professional journalist: statements, interviews, and more.

{ 2014-2015, 2019-2020, 2021-2022 and 2022-2023 }

Six Training Programs to Boost Effectiveness

• Training

Six training programs for ComEx members, managers, and employees to enhance effectiveness in high-stakes speaking situations:

“Mastering Your Nonverbal Presence” – Training to understand and control key nonverbal elements, introduce and conclude effectively, and structure presentations to maintain audience attention, particularly in sales situations.

“Speaking in the Media” – Training to understand and master the rules of successful media communication, formalize key messages, and practice delivering them in proactive communication scenarios such as interviews.

“Mastering Your Pitch” – Training to capture your audience’s attention in two minutes under any circumstances and increase impact in sales situations.

“Succeeding in Remote Interactions” – Training to understand and apply the specific requirements of speaking and interacting in video conferencing, particularly in commercial contexts.

“Mastering Your Podcast” – Training to understand the specifics of professional speaking in a video product for internal or external distribution (e.g., social media).

“Winning Your Proposal Presentations” – Team coaching based on real or simulated proposal presentations to:

• Structure and stage collective speaking (in-person/remote)
• Identify, verbalize, and emphasize key strengths of the commercial proposal
• Allocate speaking time among participants across different presentation segments
• Rehearse each segment with speakers (leveraging verbal, nonverbal communication, and presentation materials)
• Rehearse collectively for coordination and readiness

{ Since 2022 }

Public Speaking Training for Managers

• Training

Public speaking training sessions for DALKIA managers in preparation for high-stakes presentations.

{ 2014-2015 and 2019-2020 }