Launch of the new mentorship program “Success Bridge”

Production of educational videos for internal distribution (client advisors) as part of the rollout of a new mentorship program:

• Writing role-play scenarios
• Filming in HSBC branches with professional actors

{ October 2014 }

HSBC Pro Tour: Launch of the New Professional Offering

• Organization of launch conventions for the new professional offering aimed at clients
• Production of videos illustrating the features of the Pro offer, including advisor-client role-plays
• Design of a deployment kit for employee training in branches
• Training of managers to facilitate these modules

{ 300 employees - September 2011 }